Privacy Policy
Effective Date: January 2025
The Tiz Boutic (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services (collectively, the “Services”). By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect the following types of personal information when you interact with our website or Services:
Name
Email address
Phone number
Shipping and billing addresses
Payment information
b. Non-Personal Information
We may collect non-personal information, such as:
Browser type and version
IP address
Device type and operating system
Pages visited and time spent on our website
Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders
To provide customer support
To personalize your experience on our website
To send updates, promotional offers, and other communications (you can opt out at any time)
To improve our website and services
To comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. However, we may share your information with third parties under the following circumstances:
a. Service Providers
We may share your information with third-party vendors who help us operate our business, such as payment processors, shipping companies, and email service providers.
b. Legal Compliance
We may disclose your information if required to do so by law or if we believe such action is necessary to:
Comply with a legal obligation
Protect and defend our rights or property
Prevent fraud or illegal activity
c. Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and improve our website. These technologies allow us to:
Remember your preferences
Analyze website traffic
Deliver targeted advertisements
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect your experience on our website.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
Accessing, correcting, or deleting your data
Opting out of marketing communications
Restricting the processing of your data
Data portability (where applicable)
To exercise these rights, please contact us at thetizboutic@gmail.com.
6. Data Security
We take all available measures to protect your information from unauthorized access, loss, or misuse.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any information.
8. Children's Privacy
Our Services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete it.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
The Tiz Boutic
28-2835 sheffield place, London ON CA
Email: thetizboutic@gmail.com
By using our Services, you agree to this Privacy Policy. Thank you for trusting us with your information.
Return and Exchange Policy
Effective Date: January 2025
At The Tiz Boutic, we are committed to ensuring you are satisfied with your purchase. If you are not fully satisfied, we offer exchanges under the terms outlined below. Please note that we do not provide refunds—only exchanges.
1. Eligibility for Exchanges
To be eligible for an exchange:
Items must be returned within 30 days of the delivery date.
Items must be in their original condition, unworn, unwashed, and with all original tags and packaging intact.
Custom or personalized items are not eligible for exchange.
2. How to Request an Exchange
If you wish to exchange an item, please follow these steps:
Contact us at thetizboutic@gmail.com with your order number and details about the item(s) you wish to exchange.
Once your exchange request is approved, you will receive instructions on how to return the item(s) to us.
Ship the item(s) back to us using a trackable shipping method. The customer is responsible for the cost of return shipping.
3. Exchange Process
Once we receive and inspect the returned item(s), we will process your exchange within 2 business days.
You may exchange your item(s) for another size, color, or style of equal value, subject to availability.
If the desired item is unavailable, we will issue a store credit for the value of the returned item.
4. Non-Exchangeable Items
The following items are not eligible for exchange:
Custom or personalized items
Final sale items
Items not in their original condition (e.g., damaged, worn, or missing tags)
5. Shipping Costs
The customer is responsible for all return shipping costs.
If the exchange is due to an error on our part (e.g., wrong item or defective product), we will cover the cost of return shipping.
6. Contact Us
If you have any questions or concerns about our Return and Exchange Policy, please contact us at:
The Tiz Boutic
28-2835 sheffield place, London ON CA
Email: thetizboutic@gmail.com
By purchasing from The Tiz Boutic, you agree to this Return and Exchange Policy. Thank you for shopping with us!